English for Healthcare and Appointments

English for Healthcare and Appointments:

• Introduction to Healthcare Communication – Basics of speaking and writing in medical settings.

• Patient Interaction Skills – Communicate effectively with patients, explain procedures, and provide guidance.

• Appointment Scheduling & Management – Learn clear language for booking, rescheduling, and confirming appointments.

• Medical Terminology Simplified – Understand and use common healthcare terms correctly.

• Handling Queries & Complaints – Respond politely and professionally to patient questions or concerns.

• Documentation & Record-Keeping – Writing patient notes, referrals, and reports accurately.